Administrative and Operational Support Virtual Assistant for Entrepreneurs

I am Lana Bunijevac, a virtual assistant with over 20 years of experience in administration, office management, and operational support for entrepreneurs and small teams in Croatia and internationally.

I step in when there are too many tasks, deadlines, and communication demands, and not enough time for what truly drives your business forward.

I take over administrative and operational tasks so that your work becomes more organised, structured, and fully under control.

What Collaboration Looks Like

The collaboration begins with a short conversation about your priorities, way of working, and existing processes. Once we agree on the scope, I take over the tasks that consume your time, monitor deadlines, and ensure that the operational side of your business runs smoothly and without delays.

I work within the tools you already use or suggest simple solutions when better organisation is needed. Communication is clear and structured, and tasks are completed on time.

The goal is for you to have reliable administrative and operational support — without additional hiring and without additional administrative burden.

What our clients think about us

"Tajnica.hr is my lifesaver! When I first heard about the concept of an online secretary, it was hard for me to imagine how that kind of communication would work. But as soon as we started working together, I knew it was exactly what I needed. A professional approach, simple and stress-free communication, quick adaptability to new tasks and problems, assistance in project management — all of this has improved my company’s operations beyond all expectations.

In addition to their solid knowledge of classic administrative work, the Tajnica.hr team also has an excellent understanding of various AI tools and integrates them effectively into my business, making it more transparent, faster, and better organised.

I wholeheartedly recommend them to anyone considering this concept and encourage those who are still undecided to definitely try this way of collaboration."

Martina Pogačić, Show Production d.o.o., Zagreb
"I have been using the virtual secretary service for over a year. I am extremely satisfied. I can focus on business development with the assurance that all administrative tasks will be handled professionally and on time. Additionally, the service is cost-effective and transparent. All tasks are arranged and executed online without any issues. I no longer have to incur the expenses of an office, a secretary's phone, internet, taxes, and other related costs!

Your secretary doesn't have to be physically present for all tasks to be carried out professionally and punctually. It's time to change the way we think and embrace different, more efficient business models.

Payment is hourly, meaning you pay for the actual work done. Every Friday, I receive a report detailing the number of hours worked, on which projects and tasks, and the corresponding amount. At the beginning of each month, I receive a monthly report and invoice, making the entire collaboration transparent."

Tom Gavazzi, Business Sailing j.d.o.o., Zagreb
"I am pleased to share my extremely positive impression of Lana, the owner of the 'Tajnica' business, as a business partner. Throughout our business relationship, Lana has demonstrated exceptional abilities in handling all business tasks, providing a professional service that is consistently delivered on time and with high quality. Lana is exceptionally organized and efficient in her work. Regardless of the complexity of the task, she has always found a way to resolve it quickly and thoroughly."

Simon Ferjuc, Tetida d.o.o., Zagreb
"Fast, efficient, and reliable. That's the kind of service you'll get with Tajnica.hr! I run a business consulting company in the pharmaceutical industry, where I am the sole employee, providing intellectual services to Western Europe. My goal is to simplify all aspects of work and life, and this lifestyle perfectly fits with 'outsourcing,' for which I always engage only the best partners. Tajnica.hr has proven to be an excellent counterpart to my business secretary and personal assistant, an incomparably better and cost-effective option than any in-house solution. Previously, I used virtual office secretary services from people in the UK, and I am extremely pleased that someone thought to offer such a service in the Croatian market, in the local language. Thank you for the excellent collaboration, and I look forward to all future tasks together!"

dr. sc. Tea Andabaka, DGT Remedy d.o.o., Zagreb